We're here to help.
If you have any questions, please reach out to our team.
Call 1300 421 060
(between 8.30am and 5.30pm AET, Mon-Fri)
Business Development Team
We want to resolve any complaint you have as quickly as possible. If you have an issue you’d like to work out, please call us on 1300 371 136 between 8.30am and 5.30pm (AET), Monday to Friday.
If your complaint is not resolved within 45 days and to your satisfaction, you may also contact the Australian Financial Complaints Authority (AFCA).
A dispute can be referred to AFCA subject to its terms of reference. AFCA provides a free and independent dispute resolution service for consumers who have disputes falling within its terms.
Australian Financial Complaints Authority
GPO Box 3, Melbourne VIC 3001
Phone: 1800 931 678