Enhancing Communication and Client Trust
Naomi Abbott, Director of Conscious Presence
Naomi discusses how advisers can truly connect with clients through conversations to build and enhance trust.
In this webinar you’ll learn about the neuroscience and brain functioning behind conversations, helping you to identify and address the triggers that may overrule rational thinking and impact trust. Naomi also explores the need for compassion, empathy and more connected listening during these unprecedented times.
About Naomi
Naomi started her career working in finance roles in various commercial contexts before focussing her talents on helping people to thrive in their professional lives. Over the past 15 years she has honed her coaching and facilitation skills to assist individuals and teams to enhance their communication impact and activate trust at work.
Naomi believes that the vitality of the cultures we work in stems from the conversations we have, and these can either enrich or diminish the best of business strategies.
Apply for CPD accreditation
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Part 1: Tony Bulmer, Founder of the Bulmer Group
Tony discusses how planning and structuring conversations utilising video conferencing, along with creating the right environment, will ensure clarity of messaging for maximum impact and understanding.
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Part 3: Jon Glass, retirement coach and author from 64PLUS
Jon’s session is not about financial advice. It’s about how to adjust and thrive amidst changing circumstances. Jon utilises a coaching approach to explore how your clients can learn to adapt and live their best retirement.
Business Development Team
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Evan Gilhome
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Alex Brown
Senior Business Development Manager
(NSW, QLD, NT) -
Lydia Kapterian
Senior Business Development Manager
(NSW, ACT)
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Fabian Cockle
Senior Business Development Manager
(VIC, WA) -
Joanna Orrell
Senior Business Development Manager
(QLD) -
Marc Sudano
Senior Business Development Manager
(VIC, WA)